Cloud Support
Cloud systems with clearer ownership
Administration, access, and support for cloud platforms and hybrid systems beyond a single productivity suite.
When this fits
A useful starting point when…
Cloud platforms or hybrid systems lack a clear administrator.
Identity, permissions, and platform changes are inconsistent.
Several platforms or vendors need coordinated support.
Scope and boundaries
Know what the work covers.
What can be included
- Administration and access review for agreed cloud platforms
- Azure, AWS, Google Cloud, and hybrid-system support within agreed scope
- Identity, permissions, and remote-access coordination
- Platform setup, migration, and cleanup planning
- Vendor coordination and documented administration responsibilities
Agree separately
- Supported platforms, workloads, and administration responsibilities are agreed individually.
- Cloud subscriptions, infrastructure costs, and migration projects are not automatically included.
- Microsoft 365-only needs are better matched to its Support or Consulting offering.
How work starts
Start with a defined next step.
- 01
Review the need
Review platforms, workloads, access, vendors, and current ownership.
- 02
Agree the scope
Agree supported systems, administration responsibilities, and any migration or cleanup work.
- 03
Deliver and follow up
Support the agreed platforms and document access, changes, and follow-up priorities.
Scope and pricing
Price the work.
Not assumptions.
Coverage and deliverables are agreed before work starts. Projects, hardware, licensing, and subscriptions are priced according to your proposal.
View PricingFactors to discuss
- Platforms and workloads
- Identity and hybrid complexity
- Administration versus project work
- Subscriptions and vendor requirements
Related services
A different need? Start here.
Common questions
Before you decide.
How is this different from Microsoft 365 Support?
Cloud Management addresses broader platforms and hybrid-system responsibilities. Choose Microsoft 365 Support for users, licensing, Teams, SharePoint, OneDrive, and everyday tenant administration.
Which platforms can be reviewed?
The documented service range includes Azure, AWS, Google Cloud, and hybrid systems. The exact workloads, access, and support capability must be reviewed and agreed before work starts.
Are cloud costs included?
Subscriptions, infrastructure usage, licensing, and vendor charges are priced according to the proposal, not assumed to be included in administration.
Your next step
Bring the need.
We’ll help define the scope.
Start with a free 15-minute conversation about the current issue, systems, and priorities.