Business Continuity Planning
Plan how the business keeps working
Define critical operations, recovery priorities, responsibilities, communication, and practical workarounds.
When this fits
A useful starting point when…
An outage would affect operations beyond the IT system itself.
People are unsure who makes decisions during disruption.
Backups exist, but the business response is not documented.
Scope and boundaries
Know what the work covers.
What can be included
- Critical operation and dependency review
- Recovery priority and acceptable-downtime discussion
- Roles, contacts, escalation, and decision ownership
- Staff, client, vendor, and incident communication planning
- First-response and manual-workaround procedures
- Alignment with backup and technical recovery capabilities
Agree separately
- Continuity planning does not itself implement backups or restore systems.
- Recovery commitments depend on technical capability and agreed responsibilities.
- Specialist legal, regulatory, and industry requirements need qualified review.
How work starts
Start with a defined next step.
- 01
Review the need
Identify critical operations, dependencies, and acceptable disruption.
- 02
Agree the scope
Agree recovery priorities, responsibilities, communication, and workarounds.
- 03
Deliver and follow up
Document and review the plan against practical scenarios and technical recovery assumptions.
Scope and pricing
Price the work.
Not assumptions.
Coverage and deliverables are agreed before work starts. Projects, hardware, licensing, and subscriptions are priced according to your proposal.
View PricingFactors to discuss
- Critical operations and locations
- Dependencies and stakeholders
- Plan depth and documentation
- Scenario review and follow-up
Related services
A different need? Start here.
Common questions
Before you decide.
Is business continuity the same as backup?
No. Backups protect data. Business continuity defines how critical work, people, decisions, communication, and temporary procedures continue during disruption.
What should a continuity plan include?
It should identify critical operations, dependencies, recovery priorities, responsibilities, contacts, communication, workarounds, and the technical capabilities required to support recovery.
Can OnlineV connect the plan to our backups?
Yes. OnlineV can compare operational recovery priorities with backup coverage, restore expectations, cloud access, vendor dependencies, and technical response procedures.
How often should the plan be reviewed?
Review it when staff, locations, vendors, systems, or business priorities change, and test key contact and recovery assumptions on a planned schedule.
Your next step
Bring the need.
We’ll help define the scope.
Start with a free 15-minute conversation about the current issue, systems, and priorities.